I was quite glad to see this article following a horrifically bad experience at Le Bernardin a couple of months ago. Having been there before, I expected a great experience. However, the wine tasting menu was matched with an obnoxious staff. When my brother removed his jacket due to the extreme heat, the staff ordered him to put it back on without explanation. Then the Maître d' refused to come over and speak with us. I called the manager and left a message to discuss the worst service I have ever experienced at that type of restaurant. The manager called several days later and I missed his call. When I left another message, he did not return the call again. I am pleased that the top-to-bottom poor attitude of Le Bernardin employees is now catching up with them.