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Thread: Generous but lazy response to complaint
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Old Mar 1, 2008 | 2:38 pm
  #7  
AndDee
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Originally Posted by BenjaminNYC
I find it fascinating that one would expect no compensation for bad service but would expect such for a broken headset jack.
Agreed - But broken headset jacks can be fixed and they should last a few months/years, a happy FA may only last a few hours on one trip

I think most people come to expect bad FA's here and there which generally means bad service.

Incorrect information given by staff at check-in, RCC though is a different story
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