Originally Posted by
spgaston
I understood it completely.
Medallion benefits are for medallions and companions traveling with them. If every medallion wants to get their mother, cousin, business partner, boss, child into an exit row ( a major medallion benefit IMO) the benefit would be diluted.
Not to be harsh, but let your non-medallion mom sit where she is allowed, then instruct her to ask for an exit row at check in.
I understand. After checking SeatGuru, I confirmed my thoughts that the exit seat windows have about half of the cushion of the other seats...that won't fly with my mom on such a long flight. She never asked for the exit row, I just suggested that I might be able to get her to the better seat. She won't really care if it doesn't work out, I don't believe.
Thanks for the help/points, FT!