Hi everyone,

Just a gentle reminder. Most reservations through a third party, be it a website or a travel agent, may not appear on your web account. Even though you have added your SPG number with a follow-up call, that does not guarantee that it will be updated into your web account.

As such, if you have booked through a third party and you would like to have a confirmation as well, the best thing is to.... contact your nearest Reservation Office and... ask for a confirmation email to be sent to your regular email address.

Thank you and have a nice day!