Originally Posted by
rove312
Yes, a no-show is treated the same as a cancellation:
Sort of the same, but not exactly.
If you cancel (online or over the phone), you can request a refund of the refundable portion while you are cancelling. If you no-show, you then have to later call and request the refund. Refunds aren't automatically processed on a no-show.
Also, if you choose to cancel online be aware that the default is to "hold funds", you have to specifically request a refund.