Originally Posted by
MikeyZBT
That stinks. Really? So, there's no way to view the reservation or upgrade possibilities?
Not in every instance. Most of the time, the stay will be visible in "My Stays", but when you go to click on "See Details", it sends you over to the "Find Stays" page instead of displaying the stay details.
The only way I know to see stay details 100% of the time is to make your reservation online.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]