Originally Posted by
BoeingBoy
A good theory but another is that management will accept the cost of turnover in exchange for low wages. For fleet service, about half the people who make it thru training quit withinin a few months. That's been the case at US since the merger and the West people say it was the case at HP pre-merger. Management seems to not only have a choice but made it as well.
Jim
Well, if the customers ultimately decide (by not flying US) that such high turnover is unacceptable (in terms of services rendered), then US may need to reconsider its strategy and try to retain/attract employees that customers are willing to pay for their services.
LAX