Originally Posted by
NoWindowSeat
To the point. I simply cannot understand how they can afford this kind of b*****it while they keep cutting service level saying that they need to cut costs...and they even make a big media campaign about it costing even more...in the end who gives a f*** how their FF cards look...
Because people still want the cheapest flights and keep coming back to Finnair. Not all of them but still enough people so they don't need to change anything. This model will work as long as people prefer the cheap fare over the service.