Originally Posted by
pragakhan
Worldperks suggested I call Monday when "clerical" is around so I TTU'd
I want to book award this weekend but it looks like that might not happen.
Clerical is the group that actually "does" things (
IMO), yet are the one group that you can never talk to. To get to Clerical (
and hence, get anything done that isn't "Level 1") requirese a TTU or to have a CSR put you on hold to forward your info to Clerical. Then again, this isn't much different from many larger businesses I deal with... there's a barrier between you (
the customer), and the group that can make decisions and do things that aren't defined in the Level-1 operations manual.
Originally Posted by
msp2anywhere
NW scoop,
I'm also interested in being added to the VPESP. I'm currently both a FF and RN (with trauma and flight background).
If you open your list up, I'll pm you my WP and contact info.
I'd rather see this issue resolved with proper business process, then have people PM'ing one at a time. Then again... that's just me.
Steve B.