welcome to FT and good luck with delta. As well, waiting is part of the game in mile land, my friend. Just be sure to print records of everything you do so that you can spend your own time and money sending that stuff in to departments that have no clue how to help and probably wont do so. On the other hand, you may get the miles you are due if luck will have it. So far e-miles has been ok. Need to go into this one with the thought process that it can and will end one day and probably without much notice.

MM
oh, I'm not usually anything but cheery on here