Originally Posted by
propofol
I think that the FAs are supposed to take food choice by status, and I've certainly seen them doing it regularly in NA. In Exec First, maybe this is a different policy? I don't have as much experience with the Exec First - can someone else comment as to whether status-driven choice is just a transborder thing?
Nope, 5/6 flights LHR/FRA-YYZ they've taken orders by status.
Interestingly, the most gracious and friendly FAs have been on domestic flights! But I've been quite happy getting my meal choice very reliably as E even last year, and now as SE much more often.
Twice when they haven't and I didn't get my choice I asked if it was policy ("oh, I thought that you took orders for SE and then E first?"), and then they were embarrassed and apologized. Once they "found" what I wanted somehow, the other time the whole flight (to PEK) was mis-catered and I got something completely off the menu... which they provided 10k points for.
So I'd say it is policy... (I think discussed on another thread too)