Interesting, but a little inconsistent in analysis. First, he says FF seats are getting harder to get because there are fewer, then he publishes the federal Bureau of Transportation Statistics:
"And customers continue to get their free flights. Eight percent of domestic airline passengers flew for free in the second quarter this year, compared to 5.7 percent in the fourth quarter of 2001, and 4.9 percent in the first quarter 2001".
That's almost twice as many FF seats this year as last year. Not a great reduction.
Bruce