Originally Posted by
Blumie
Think about how risky this strategy is, though. You're asistant may be perfectly capable, but s/he probably doesn't speak "airline talk." And the travel department probably is staffed by idiots (as most travel departments are). It's a recipe for disaster.
Ah, I see your point. You are right, in that I didn't ensure that I would keep my upgrade when they changed my ticket the first time. Of course, I never thought that "Change my return" would be interpreted as "Change my entire ticket." When I had her call back to change back to the original ticket, she was under strict instructions not to get off the phone until I had confirmed the upgrade. Due to our travel system, any changes have to be made through the travel dept as opposed to AA.
Regardless, it all worked out in the end and didn't cost me anything more than a bit of stress. Of course, in addition to the four hour rule, now we will have a generation of FTers trying the "change your ticket twice and see if you get bumped to the front" rule!
Mike