Originally Posted by
mikeef
...so she called travel back to revert to the original booking (Don't worry, I give her a nice Christmas present.

). The travel department managed to get me on back on the original itinerary, took away the fees and got me back into 1E on the return, with the outbound seat not assigned.
Can anyone undo a change and get their fees and fare difference back, or is this just something corporate travel departments can do under their agreement with AA?