FlyerTalk Forums - View Single Post - No points; is this just Hilton or is it common practice?
Old Feb 25, 2008 | 2:38 am
  #9  
BKKLEE
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Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
To late now, but next time you find a third party rate, especially from Expedia, file a BRG with Hilton and they’ll not only match it, but give you $50 and since the rate will now be from Hilton.com, you’ll get your HH points and any VIP card status you might have.

Originally Posted by shawbridge
I don't typically worry about accumulating hotel points. I typically stay at a decent place near my client and accumulate points in all the chains. I took my son to stay at the Doubletree Hilton in Puntarenas, Costa Rica this past week. I founded a good price on Expedia -- cheaper than what was on the Hilton site. When I gave the hotel my HHonors number, the person at the desk said she would ask but thought that I wouldn't get credit because I made the purchase on Expedia. I'm not mad since I didn't purchase under the assumption I'd get points, though I don't recall this happening with other chains. While I paid at the time, as far as I recall, there were no cancellation fees provided that I cancelled 24 hours in advance.

So, my question is: Is the policy of not giving points if the room is purchased on expedia (and presumably travelocity, hotels.com, etc.) a Hilton practice or is it widespread?

I did a couple of searches and found a thread about the best price guarantee but did not find one talking about this policy in relation to other chain's policies.
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