Date: Feb 14, 2008
AAdvantage Status: EXP
Fare: L upgraded to C
What Happened: personal light would not turn off after dinner until they forced all lights off about an hour later -- light would not come on in the morning so I could not get any work done and ate breakfast in the dark. IFE was also malfunctioning with a very dark hue and on demand did not work at all at my seat (while it worked at some).

Compensation: 10k miles