The minute the $85 charge was put on my account, I called them up and told them I was pretty sure the first year was free... it wasn't, but they went ahead and credited the $85 back to me so I did get the first year free. Perhaps I just got lucky in who I spoke with.

It can be done. I just don't know how often you will get the same response I did.

Sincerely,
Mr. Chris