Originally Posted by
Andy1369
I'm a college student who's considering getting a Zipcar subscription. I'm in DC. I have heard some horror stories about Zipcar (ie: their insurance not actually covering anything; dirty cars; non-existent cars; poor customer service), so anyone who has an experience with Zipcar in DC, please do share! Thanks!
I am in SF, so the DC experience may be different, but I have nothing but good things to say about ZipCar and their customer service. Fortunately have not had to use the insurance, so I can't speak to that, but I'd hope it covers the same stuff a regular (decent) car insurance policy would. You can ask them for a letter which details the coverages provided.
Hope this helps!