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Old Feb 19, 2008 | 2:17 pm
  #71  
DevilDog438
 
Join Date: Mar 2007
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Originally Posted by Lurker1999
Pointing travellers to the right checkpoint at airports where airside transit isn't possible (BOS, STL, etc.) doesn't need a "federal employee" however.
Most USA airports already have several customer information desks that fit this bill nicely. I have yet to see an airport that rivals Shinjuku rail station in Tokyo for complexity, which I managed to navigate just fine without speaking a word of Japanese a couple of months ago, with luggage while heading to NRT.
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