Emails sent to /from Mexico have a " hit and miss" success rate of getting there..
Help.
I just spent 6 weeks in Mexico. We have a local company, Cybermatsa, in our town ( San Miguel de Allende) that provides high-speed internet connection. My server in the States is Earthlink and I use then for my email address as well. I process emails using Outlook.
The problem is that perhaps as many as 1 of 3 emails do not get to their intended recipient that I send from Mexico using my earthlink address. I see them in the Outlook "sent" folder and they are not sent back....but clients and friends never get them.
And it seems I am not getting all the emails sent to me in Mexico as well.
I started using a Gmail account which seems to have much better success rate....but why is Earthlink such a problem?
A call to their CSR was useless.....
Any thoughts?