It Wasn't That Much Better Recent Crystal City Management
Some have alluded to the former US east crystal city management somehow being better. However, I would say that the events on that Black Tuesday:
Was it Tues 2002? Anyway I would say that was the ultimate massacre (to borrow a word from the other thread) on an airlines customers. Delta's Simply Good Business probably gets 2nd place, though that policy is now gone. I'll keep nominations open for 3rd place.
This is bad news, but I'm not sure it warrants third place.
But I'm just trying to say and remind all of you that the grass was not all that greener with the old management at least in its most recent premerger iteration. A little greener sure, but not that much, and the old management with Black Tuesday was certainly not "your friend" either.