Originally Posted by
TT-Jones
Finally, I am able to give an update on this. Have been travelling a lot, so it took a while...
When arriving at the rental car facility, I tried to set this issue straight, but nobody of the staff could tell me for sure how this would work.
They were all just guessing that there is a processing fee of a couple of bucks (like 20, the rep said) - and they will hand out the address of the renter.
But they denied that they could put a remark into my rental data or something compareable. "Just wait and see", they said.
So, I guess I will have to wait for a letter to arrive in Germany...
Thanks for all your help!

That's terrible customer service. If they try and charge your credit card, you could always try challenging the "processing fee"
Also, couple bucks isn't $20...it's a couple of $10 bills maybe...