FlyerTalk Forums - View Single Post - Question About High Level Complaint Contact
Old Feb 16, 2008 | 8:05 pm
  #7  
Ritz
15 Years on Site
 
Join Date: Jan 2007
Posts: 2,905
Originally Posted by opus17
Do rentals normally have 4WD? Does that actually help stopping a car?
Yes, certain SUV rentals are 4WD (I've been driving them continously since 2005, courtesy of National's generosity - and a great corporate rate). And yes, 4WD does help in inclement weather conditions.

BTW, my advice to the OP - escalate this matter as far as you can. Clearly that particular National location violated their own terms - and you shouldn't have to pay that ridiculously arbitrary premium.
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