Actually, there is a Technical Issues forum for "technical" questions like this. A CommunityBuzz thread, this ain't! @:-)

Also, there is a Help target in the upper right of the web page, with FAQs etc. included.

And finally, there is a Forum Jump at the bottom of the page, of which quite a lot of FT users seem to be unaware. Using that, you should be able to navigate to any forum to which you have been granted access.