Originally Posted by montrealer

Don't know the stats, of course. The one time I flew Porter was just fine, and most of the time I fly AC is just fine too. The one time my wife flew Porter, she was 3 hrs delayed due to weather on the way down (while the AC flights to YYZ had only minor delays) and bused up with significant confusion on the way back. One or two weeks ago I shared a cab in Ottawa with someone who had just come in on Porter, also bused up to YYZ and then socked (just like me on AC) with another 2 hour delay.

My point was not to get into these interminable Porter vs AC wars, but just that if the requester wants the most comfortable trip for his 80 year old relatives, he should watch for this eventuality and help them if needed. I think chances are they'll have a great trip whether on Porter, AC, or Via1.