Originally Posted by
USirritated
You might try Doug Parker, the Chairman and CEO
I picked Anthony as his title is Senior Vice President, Customer Service. I don't really see the need to waste the time of a dozen execs that are unrelated to the situation at hand. I'm sure that most of them had nothing to do with the decision. I'll stick with the GP address, Customer Relations and Executive Offices for now. I've asked for a refund of my Trial Preferred fees given that they are not providing the benefits advertised.