I put all my travel account #'s in the Notes section of Outlook (Like a Post-it Note). Also put in there a hint to the userid / psw of the website. Seems like all the sites these days have more stringent passwords, so you never know what variation of your standard password you chose for that site when you signed up. If it's a little used account (IE the Amtrak and Continental ones I created for the AMEX->Continental->Amtrak->Choice->Southwest) just look at your "notes". If it's on an exchange server, then you have access to them from anyware if you can look at your outlook on the web.