Good Luck with BonusMail!!!!!
I think??I finally have it straightened out now, but had 2 seperate problems with being able to log on to the members area.
The first took over 5 months to resolve. I had signed up for a "next" credit card which uses BonusMail. I must have e-mailed them over 30 times. It was like talking to thin air. Finally through working with "next" card, it got resolved.
The second happened when I changed my e-mail address. Again I sent over 15 e-mail
trying to get someone to recognize my new address. The last straw was when I got an e-mail back from them asking me to restate the problem because they had lost my previous communication. Again only talking to someone at "next" card got it resolved. I am waiting until I have the least amount of points for anything and then I'm gone.