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Thread: What's the real objection to the India call center?
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Old Feb 11, 2008 | 7:40 pm
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iahphx
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Originally Posted by jonslow
I just got off the line with a pretty surly reservations agent who was clearly an American. Obviously one can get rude or incompetent agents at either an American or Indian call center. Is the objection to the Indian call center more than average incompetence, or is more subjective?
The India agents are not surly. They are often incompetent.
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