FlyerTalk Forums - View Single Post - Does Status Mean Anything??????
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Old Feb 11, 2008 | 6:15 pm
  #3  
VA1379
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
You should always have CL access, regardless of where your room is, as a gold or platinum member. If you are denied CL access, you should be able to invoke the elite guarantee for access to CL by demanding the $100 cash behind the guarantee. This guarantee applies at all FS properties, excluding resorts, on weekdays.

I am surprised that you have been treated so poorly, given your frequent stays at those properties. You should ask to speak to the GM or find alternative properties to stay. In my personal experience, I have gotten better treatment at the properties where I stay most often.
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