Hanging up & calling again only to get the same agent.
I just had an interesting experience, trying to book an award ticket. I got a CSR in SLC I assume, and because it was only 11pm his time, he could not book a flight for me at the 331 day window...he suggested trying to call again and getting someone in ATL.
I hung up, dialed DL, 95#etc, and lo and behold I get the SAME agent! We talk about how weird that is, then I hang up and get someone in DFW, who processed my ticket.
Anyone ever have this luck?