I have a bunch of bad luck with refaring, too.

Itinerary No 1 dropped 50 USD per person 4 weeks ago. So I refared online - the vouchers never arrived.

Itinerary No 2. dropped 20 USD per person yesterday, so I refared online. Today it dropepd another 40 USD per person - but refaring online is no longer possible as .bomb tells me to call reservations. Thats what I did, and reservations tells me that a ticket can be refared only ONCE.



They tell me to call customer relations about this problem - ha ha, they are closed on the weekends. This sucks!