Glad things went or are going well. On the other hand, I seem to be always on the other end of things when it comes to redemptions. Just 2 weeks ago, after a one night stay, I asked the FD if they would use the Chase Cat 1-5 certificate in my account. They agreed and pulled the certificate but charged my card anyway. I stayed there again the following week and asked to have it straightened out. Another FD told me it was too old to fix locally and call the 800#. The 800# quickly called the hotel and promised to have it worked it out. Well I got the refund but now 20,000 points was pulled for that night. Too tired to argue...