I have never been charged when receiving a package - but last week at the Hyatt Lost Pines they charged me $10 to accept a package for shipment - even though I was using my personal federal express account for the billing!

1-800 numbers seem to be an individual property type of charge - I have seen it more in "convention" hotels than in smaller suburban properties.

I have worked for the same company for 20+ years - and have never had a T&E budget. That changed with 2008 - and am hearing from others that their companies are also tightening up on expenses.

One thing I no longer pay for in FS is i'net access - a wireless card for $59 a month has taken care of that!

Some of these properties with the nickel and dime charges that add up to $25 or more per stay could actually end up losing $$$'s in the long run - and need to wake up.