Originally Posted by
HeathrowGuy
1. Once it became clear that the agent could not assist you with an illegal connection, you should have asked to speak with a supervisor.
2. The assistance the reps can give you at C&I is rather limited in the United States. We do not have a UK-style fast track system in place.
3. The traveler that neglects to check connecting times -- especially on international itineraries -- is a traveler that is setting himself or herself up for a potential nightmare.
1. As I have mentioned earlier, i actually did get a supervisor over the phone to handle my request, but unfortunately to no avail.
3. I frequently travel to south east asia and i hardly ever check connecting times, as all my concern is to arrive at my final destination in the shortest time. Hardly ever had any problems with very tight connections with TG or SQ, unless due to delay of my first leg flight.
Ps. I'm so sorry about my punctuation and grammar !!!!!!!!!!!!
