Originally Posted by
aeolos
Just FYI. You're itinerary was not "illegal". The MCT for Delta International-to-Domestic flights in JFK is 70 minutes.
As for the immigration problems, I think DL should've been more proactive in accommodating the overflow of customers. They cannot do much with immigration because that is all in the hands of Customs & Border Patrol. However, hopefully they were working with CBP in trying to get passengers processed faster.
I completely agree with that 2nd paragraph (well, the 1st one too). But as someone who has just absolutely quit taking on government contracts, I can pretty much guarantee Delta has no control over that at all. With that bunch it is entirely a one-way street. And it has been my experience that if you have the temerity to make suggestions you pay for it in some way down the road.