Originally Posted by
jlcchien
William,
I am not talking about reward reservation. I am asking about paid stay reservation.
Okay, thanks. That requires a little more looking into; however, I might add that paid rate reservations for this resort are bookable through the Customer Contact Center. Maybe you should try there until this gets sorted out. My apologies for the inconvenience.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]