Originally Posted by
Teece
But I thought this was the problem - you're not supposed to be able to use BAEC offices in countries other than where you're registered?

I'm pretty sure others have done this (I've always booked the whole shebang online myself) - it's a case of finding an agent who can understand the problem and is willing to be flexible.
It's definitely a grey area and I still think it's silly that BA don't let local offices (local to you) deal with any EC query. If I'm in the US it's a lot easier and cheaper to call the US EC than the UK one...
BAH