Join Date: May 2005
Location: various cities in the USofA: NYC, BWI, IAH, ORD, CVG, NYC
Programs: Former UA 1K, National Exec. Elite
Posts: 5,487
If the fare rules say X and you are promised, in writing, a very reasonable Y, to which you agree, I'd say you are due at least Y.
If this isn't the case, can anyone ever trust a CO agent offering anything other than what the CoC mandates as compensation for VDB (i.e. nothing)?