FlyerTalk Forums - View Single Post - Protocol for guarantee

Feb 6, 2008 | 6:35 pm

#4

rahmanbar

Join Date: May 2004

Posts: 915

Quote:

Originally Posted by aaupgrade

No protocol needed. You received an upgrade to the CL level so all bets are off. #6 under Elite Benefits Guarantee in Marriott Rewards Terms and conditions <-- follow the link to learn more about T&C.

6. The Room Type Guarantee does not cover room upgrades.

But in that case I would assume that if he guest preffered a King-beedded room on a "regular" floor rather than that upgrade, as a practical matter he was entitled to it under the Room Guarantee rule.