<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by 1P:
What's just as annoying to me is being told (for international flights) that there's only a more expensive M or B fare available when you can see H5 on ual.com as clear as daylight. "Sorry, sir, I can't see that". Why on earth not? Is an H fare an internet-only fare? I've frequently had this response, hung up, booked the H fare at ual.com, and then called again to have it upgraded, successfully. Doesn't sound like an internet-only fare to me.
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At the further risk of sounding like a chronic whiner, how many times has anyone here felt like jumping through the phone and strangling whoever is dealing with you? Now I realize that it's not always the agent's fault, that if we were to strangle someone, there are quite a few "someone's" to strangle in management instead.
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When once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you have been, and there you will always long to return.
- Leonardo da Vinci