There definitely wasn't anything else to the story. I'm an airline employee myself and I knew she wasn't supposed to do it.. She purely seemed to simply be willing to "break the rules" because we were in such a tight spot and had an infant with us. I thanked her profusely. If I had any money, I would have given her a big tip. As for the USAirways miles, I'm pretty sure that's the route I'm going to go. I do have the boarding passes, I was just worried that because I don't have the ticket number (it was on the paper tickets) that they will give me a problem.