Originally Posted by LonLH

My general experience with BMI call centre has been pathetic of late- but Nivedita is pretty helpful.
Recently ticketed an itin, the guy who ticketed took my credit card details and told me everything was confirmed and has been sent for ticketing, three days later the reservation disappeared from checkmytrp.com. It seemed that they did not ticket it and the reservation went to autocancel Now there is no availability on the original dates any more!