Join Date: Dec 2002
Location: CLE,OH
Programs: UA 1K 3MM, AA Plat, F9 Elite, the later two thanks to Jeff $, HHdia, Mgold, WynDia, Choicepl, IHGDia
Posts: 1,405
As a customer had I been forced to absorb the charge I would never fly UA again. Unless everyone matches, this won't stick long term. I remember when UA limited carry on size with covers on xray machines at airports forcing people to check baggage and NOW they want people to carry on. I flew to GYE this weekend and I was reminded just how amazingly user friendly CO is, the last real airline in the US.