I've bought the phone cards at those tobacco stores also - big black and white "T" sign. The ones I've received need activated by tearing a corner off them. What I particularly liked about them was that when I'd made my phone call I could run off any left over money while using their computers in several of the cybercafes.
Actually, I rarely make phone calls when overseas because I find it so much easier to use a computer and communicate via email. If you don't have accounts and machines, you can open up free accounts on sites like Yahoo and US libraries usually have free machines. She will have to pay, most likely, although I've even run into hotels that offered free internet there.
Romelle