Originally Posted by
YOWkid
Do I have say it bluntly?
Given the lack of information, I think the OP is not giving the whole story and is thus being misleading. If he had nothing to hide and/or was telling the complete truth, he would have given flight numbers, dates, etc. If it were true, I'm pretty sure AC would get back to him through PM or through some other fashion.
And therefore commenting further is commenting on something that did not happen.
So my comments are far from childish.
YOWkid, on the internet you have to go on face value. If an OP gives false details in a question then your response is worthless to him. So, why would he do that? And, even if he did - who cares. We all gain from thinking about the issue and reading others' replies.
Anyway, I have been downgraded on a 77W, CDG/YUL in an embarassing experience as I boarded. They did the switcheroo of the boarding pass and told me a higher fare passenger requested an upgrade. They gave me a worse seat than the 18K I picked. I sent an e-mail to AC, and within a few days, they replied with an apology that I did not get my original seat when I was d/g'd, and credited me with enough AP points to satisfy me.
What I've realized is not to get my hopes up with an SSWU - with or without a confirmed U/G.
So, my advice, is that it never hurts to send an e-mail to Customer Care and explain the situation.