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Thread: ARCHIVE: Call / calls from AA Executive Office / EXP Liaison / Customer Care
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Old Feb 2, 2008 | 12:13 am
  #18  
vasantn
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Originally Posted by JustSayGrr
Meanwhile the IVR on the EXP line cannot distinguish "A" from "8", rendering Remember Me useless for my AAdvantage number.
While I am on record as one who absolutely, positively hates the IVR system, I'm confused. The Remember Me feature obviates the need for you to enunciate your AAdvantage number.

BTW, I have an "8" in my AAdvantage number, and the IVR has never had a problem with it.
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