<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by 1Kgaggs:
There is a big difference between C and F here.
I flew C Class SFO NRT and the footrest was broken, and they didn't do anything about it.
I flew F Class on the next flight, and the TV screen wasn't working, and they went out of their way to fix it, even though I hadn't said anything, and then they gave me a bottle of Veuve Cliquot.
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Different crews, different responses. Some F crews won't lift a finger. Some C crews will be all over trying to help. Inconsistent.