<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by gleff:
....agents do get confused and it would be worthwhile knowing your e-upgrade balance before the trip and then checking it afterward to note any discrepancies.</font>
Per PremEx's advice in another thread, I have taken to confirming the # of e-upgrades before leaving the check-in counter. When all is done, simply ask the agent to confirm the number of e-upgrades in your account. I have found a couple of times that when doing this (after having upgraded with a combination of paper and e-upgrades) that the agent had indeed taken too many e-upgrades. But then it was easily fixed on the spot.