Originally Posted by
YYZC2
I think the OP made a typo and he actually left from YYZ.
I'm thinking he was on AC107 at 0645, in which case *technically* he was late (for bag check, I mean) but given the circumstances I think a little leeway is in order.
I probably would have escalated the matter, but that's just me.
i did escalate the situation to their customer solutions department.. got a reply this morning saying i was out of luck.. policy followed perfectly...